The Tropical Fruit Forum

Tropical Fruit => Tropical Fruit Discussion => Topic started by: zands on July 16, 2017, 08:42:14 AM

Title: Forum no longer sending email notification on new PMs
Post by: zands on July 16, 2017, 08:42:14 AM
At least for me and one other member. My last email notification was in December 2016. Thanks. Please fix it.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Mark in Texas on July 16, 2017, 09:10:20 AM
Emailed both admins about not only this but have not been getting notifications of new thread responses in my email account.  No response.

Yeah, admins please fix.

Thanks!

Title: Re: Forum no longer sending email notification on new PMs
Post by: sytanta on July 16, 2017, 10:34:09 AM
Me too, recently registered and never received an email notification. The welcoming new forum member email wasn't sent too.

Admin please fix!
Title: Re: Forum no longer sending email notification on new PMs
Post by: sildanani on July 16, 2017, 03:46:13 PM
Did you make sure it didn't end up in your junk email folder?
Title: Re: Forum no longer sending email notification on new PMs
Post by: luc on July 16, 2017, 04:05:32 PM
Same thing here ....no email notifications on PMs .
Title: Re: Forum no longer sending email notification on new PMs
Post by: kh0110 on July 16, 2017, 04:13:00 PM
Same here.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Future on July 16, 2017, 05:41:04 PM
Ditto.  No notify for item subscriptions or PMs.

Can we fire the admin? 
Title: Re: Forum no longer sending email notification on new PMs
Post by: Raulglezruiz on July 16, 2017, 05:54:30 PM
Same thing no notification of private mail since more than a year ago...
Title: Re: Forum no longer sending email notification on new PMs
Post by: kh0110 on July 16, 2017, 06:06:01 PM
Ditto.  No notify for item subscriptions or PMs.

Can we fire the admin?

Bribing him with a box of LZ might work better!
Title: Re: Forum no longer sending email notification on new PMs
Post by: sytanta on July 16, 2017, 11:03:29 PM
Did you make sure it didn't end up in your junk email folder?

Sure no. Inbox/Spam/Junk folder, none of them contained any of forum emails.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Cookie Monster on July 16, 2017, 11:36:04 PM
I've looked into this, and it looks like GoDaddy is blocking outbound email (by blocking outbound network traffic destined for common SMTP ports). When I called GoDaddy support to get it fixed, the support rep with whom I spoke claimed that they were not blocking outgoing mail. But based on my testing via SSH, the rep is either lying or just plain dumb -- the outbound traffic is obviously being blocked.

I need to call GoDaddy support again and try to get a better support rep. I'll see if I can do that tomorrow. Stay tuned...
Title: Re: Forum no longer sending email notification on new PMs
Post by: zands on July 17, 2017, 11:38:35 AM
I've looked into this, and it looks like GoDaddy is blocking outbound email (by blocking outbound network traffic destined for common SMTP ports). When I called GoDaddy support to get it fixed, the support rep with whom I spoke claimed that they were not blocking outgoing mail. But based on my testing via SSH, the rep is either lying or just plain dumb -- the outbound traffic is obviously being blocked.

I need to call GoDaddy support again and try to get a better support rep. I'll see if I can do that tomorrow. Stay tuned...

Telephone Reps are highly variable and thanks for trying to get this corrected....  If I don't log on for a few days I still want to know via email if I have gotten PMs. So I can log on and reply in a timely manner.
Title: Re: Forum no longer sending email notification on new PMs
Post by: sytanta on July 17, 2017, 12:48:00 PM
I've looked into this, and it looks like GoDaddy is blocking outbound email (by blocking outbound network traffic destined for common SMTP ports). When I called GoDaddy support to get it fixed, the support rep with whom I spoke claimed that they were not blocking outgoing mail. But based on my testing via SSH, the rep is either lying or just plain dumb -- the outbound traffic is obviously being blocked.

I need to call GoDaddy support again and try to get a better support rep. I'll see if I can do that tomorrow. Stay tuned...

Telephone Reps are highly variable and thanks for trying to get this corrected....  If I don't log on for a few days I still want to know via email if I have gotten PMs. So I can log on and reply in a timely manner.

This is needed/important for selling/buying/urgent stuff, especially for members that are usually in their gardens/farms.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Cookie Monster on December 16, 2017, 12:32:08 AM
I finally got through GoDaddy's port blocking, and I can get email to my work address. However, gmail is still dumping messages, most likely due to bad SPF setup. I'm still futzing with the SPF setup. Hoping to get gmail working by tomorrow.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Cookie Monster on December 16, 2017, 02:02:36 AM
Gmail is working now. Email should be fully functional at this point.
Title: Re: Forum no longer sending email notification on new PMs
Post by: sytanta on December 16, 2017, 03:14:23 AM
Working for me now, thanks Jeff!!
Title: Re: Forum no longer sending email notification on new PMs
Post by: huertasurbanas on December 16, 2017, 07:14:05 AM
Working for me now, thanks Jeff!!

+1
Title: Re: Forum no longer sending email notification on new PMs
Post by: Raulglezruiz on December 16, 2017, 08:08:34 AM
My fist notification received this morning after several years, thanks Jeff! 😄
Title: Re: Forum no longer sending email notification on new PMs
Post by: ScottR on December 16, 2017, 11:08:25 AM
I'am not getting notifications thru hotmail. :(
Title: Re: Forum no longer sending email notification on new PMs
Post by: buddy roo on December 16, 2017, 11:29:14 AM
Hi Jeff, now  that you have this fixed could you fix it so that i could sign in using my old user name?? i got locked out some how when i got a new computer this past summer my user name was pschill444@aol.com same as my e-mail.         thanks in advance       patrick
Title: Re: Forum no longer sending email notification on new PMs
Post by: Future on December 16, 2017, 12:43:20 PM
Good work, news.  Does  this includes subscribed threads?
Title: Re: Forum no longer sending email notification on new PMs
Post by: simon_grow on December 16, 2017, 03:37:02 PM
Gmail works for me, thanks Jeff!

Simon
Title: Re: Forum no longer sending email notification on new PMs
Post by: Evildeadguy on December 16, 2017, 03:43:29 PM
Thanks its working for me now to
Title: Re: Forum no longer sending email notification on new PMs
Post by: mike rule on December 16, 2017, 03:50:24 PM
Hotmail is now working for me.... Wonderful job Jeff.....     Mike
Title: Re: Forum no longer sending email notification on new PMs
Post by: zands on December 16, 2017, 06:24:00 PM
Thanks CM for straightening out the email notification in time for the growing season!
Title: Re: Forum no longer sending email notification on new PMs
Post by: Cookie Monster on December 16, 2017, 06:42:12 PM
It should work now.

Good work, news.  Does  this includes subscribed threads?
Title: Re: Forum no longer sending email notification on new PMs
Post by: Cookie Monster on December 16, 2017, 06:47:02 PM
:D sorry it took me so long. I got buried in a couple home renovation projects.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Cookie Monster on December 16, 2017, 06:48:29 PM
Can you use the forgot password function? It should work now.

http://tropicalfruitforum.com/index.php?action=reminder (http://tropicalfruitforum.com/index.php?action=reminder)

Hi Jeff, now  that you have this fixed could you fix it so that i could sign in using my old user name?? i got locked out some how when i got a new computer this past summer my user name was pschill444@aol.com same as my e-mail.         thanks in advance       patrick
Title: Re: Forum no longer sending email notification on new PMs
Post by: murahilin on December 16, 2017, 08:48:29 PM
Jeff, you're the best! Thanks!
Title: Re: Forum no longer sending email notification on new PMs
Post by: Mark in Texas on December 17, 2017, 07:29:10 AM
Thanks Jeff, got my first notification today.

I thought you had dropped out, Rob too.  We all need to set our priorities as we get older I guess.  After 10 years and with a heavy heart I closed our choose-n-cut Xmas tree biz for good.  Met a lot of nice people along the way and brought joy to a lot of little elves.

Merry Christmas!

(https://s7.postimg.cc/m0l2c1wuv/Xmas_Pineapple.jpg) (https://postimg.cc/image/m0l2c1wuv/)
Title: Re: Forum no longer sending email notification on new PMs
Post by: ScottR on December 17, 2017, 12:07:31 PM
I received a notification today of new PM it work again YEAH!!! Thanks Jeff for your work. 8)
Pretty cool "pineychristmas dude" Mark 8)
Title: Re: Forum no longer sending email notification on new PMs
Post by: Caesar on February 10, 2021, 05:02:22 PM
Gonna necro this thread to avoid creating a new one (I didn’t see any more recent threads in my searches).

It’s been a long time since I’ve gotten an email for the various pm’s I receive. That’s troublesome, ‘cause on the occasions where my forum activity dies down (like now, I haven’t been posting much lately), I rely on emails to let me know I should log in to check my messages.

Does anyone else have this problem?
Title: Re: Forum no longer sending email notification on new PMs
Post by: FV Fruit Freak on February 10, 2021, 05:48:41 PM
Gonna necro this thread to avoid creating a new one (I didn’t see any more recent threads in my searches).

It’s been a long time since I’ve gotten an email for the various pm’s I receive. That’s troublesome, ‘cause on the occasions where my forum activity dies down (like now, I haven’t been posting much lately), I rely on emails to let me know I should log in to check my messages.

Does anyone else have this problem?

I’ve been having the same problem for a couple weeks, at least.
Title: Re: Forum no longer sending email notification on new PMs
Post by: swincher on February 10, 2021, 06:12:01 PM
Same here, looks like notifications aren't working for me either.
Title: Re: Forum no longer sending email notification on new PMs
Post by: JoeP450 on February 11, 2021, 09:20:45 PM
Thanks for bringing this up, I’ve had this problem for a while now and thought it was just my email, but looks like it’s a wider spanning issue.

-Joe
Title: Re: Forum no longer sending email notification on new PMs
Post by: Viking Guy on February 12, 2021, 10:47:54 AM
Yeah, this has complicated some things.  Might not hear back from some folks in days (likely due to them not getting a notification that they have a PM), and by the time they respond back days or week later, the item they wanted has already sold.

Likewise, when trying to buy something, the seller may not respond for awhile--same reason.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Raulglezruiz on February 12, 2021, 11:49:07 AM
 ;yes thanks alot for helping out with the messages notification, another important issue is the group not showing up when googling it, that means no new members, even members when typing the group not shows 🤔
Title: Re: Forum no longer sending email notification on new PMs
Post by: RollingInTheWeeds on February 13, 2021, 11:42:28 PM
Me too.  Haven't been getting emails saying I have a PM waiting.  I'd guess it's been that way for a month now?

Many thanks for addressing this!  I really enjoy using the forum, and I'm learning a lot from it.
Title: Re: Forum no longer sending email notification on new PMs
Post by: nexxogen on November 08, 2021, 09:45:37 AM
Just gotta report that I again didn't get an email notification for a private message I received almost 24 hours ago. Not sure if there are issues again or not, but I thought I should report it just in case.
Title: Re: Forum no longer sending email notification on new PMs
Post by: W. on November 13, 2021, 07:20:13 PM
It looks like this problem has popped up again. I received a PM but no email notification. I checked my message settings, which are set to always receive an email notification. I also checked my email's spam folder in case it ended up there, but it did not. This is not the most important problem in the world, but it is a bit annoying because the Forum was finally running perfectly again.
Title: Re: Forum no longer sending email notification on new PMs
Post by: nexxogen on November 15, 2021, 11:29:24 AM
I can confirm that the problem is back. I received more than one PM here, without any email notifications.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Grapebush on November 17, 2021, 07:14:43 AM
I had the same problem.
Due to lot's of work I haven't been looking at the forum for a while, and today, I noticed I had a bunch of PMs to answer, but received 0 email alerts for those.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Hermitian on November 17, 2021, 04:39:04 PM
The link "Show new replies to your posts" in the top left region of every page is helpful.
Title: Re: Forum no longer sending email notification on new PMs
Post by: nexxogen on December 03, 2021, 02:30:48 AM
The link "Show new replies to your posts" in the top left region of every page is helpful.

I'm not sure how that's related to the topic.
Title: Re: Forum no longer sending email notification on new PMs
Post by: RollingInTheWeeds on December 03, 2021, 11:59:01 AM
Got my first PM in a long time today, but got no email about it.  I saw in the Help that if we're running version 2.0 in "Change Settings" there's an option to "Notify by email every time you receive a personal message".  I found it and changed that option from "Always" to "Never" and then back again.  Hopefully that will trick the setting into working correctly.  We'll see.
Title: Re: Forum no longer sending email notification on new PMs
Post by: John B on December 04, 2021, 11:26:52 PM
Got my first PM in a long time today, but got no email about it.  I saw in the Help that if we're running version 2.0 in "Change Settings" there's an option to "Notify by email every time you receive a personal message".  I found it and changed that option from "Always" to "Never" and then back again.  Hopefully that will trick the setting into working correctly.  We'll see.

Hmm, I stopped receiving all emails again. I'll try that trick and see if it works.
Title: Re: Forum no longer sending email notification on new PMs
Post by: JakeFruit on December 05, 2021, 09:22:09 AM
There's no "tricking" the forum software, it's going to perform the same way unless/until there's an upgrade or host change. What changes is how your ISP, mail client, etc., view email coming from this forum.

Looking at the DNS records, here's my guess on what happened recently. The forum was moved to a new IP last Saturday (Dec 4th):
https://viewdns.info/iphistory/?domain=tropicalfruitforum.com

That new IP is shared by 150 other websites:
https://viewdns.info/reverseip/?host=192.252.156.17&t=1

All those sites (most likely) share the same mail server and definitely are subject to the same content classification/filtering many ISPs and 3rd party sites do these days. Sites sharing the same mail server can be sending out spam and/or unwanted mass emails and the mail server IP goes on black/block lists, everybody suffers. If some site on the IP has mature content or other filtered content, all sites can also be dinged. ISPs (Comcast has particularly sucked in the past) can have internal blocklists that you don't even know your site is on. Getting off those lists is a constant battle.

The solution is to be on your own IP and using your own mailserver. That solves these problems and comes with additional benefits, but it's also a few magnitudes more expensive. Not cost-prohibitive in today's environment, but more members would need to contribute during the yearly fund drive.
Title: Re: Forum no longer sending email notification on new PMs
Post by: RollingInTheWeeds on December 06, 2021, 12:37:17 PM
Thanks for looking into this and for the explanation, JakeFruit!
Title: Re: Forum no longer sending email notification on new PMs
Post by: John B on December 06, 2021, 06:41:25 PM
Thank you for that info. I'll keep a lookout for when you open up the donation drive.
Title: Re: Forum no longer sending email notification on new PMs
Post by: JakeFruit on December 07, 2021, 01:55:00 PM
 ;D
Well, I'm just a user here who likes tech and fruit trees.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Caesar on May 02, 2023, 01:41:28 PM
Has the problem continued for everyone else? I still don’t get any emails from this forum, and I check my junk/spam folder every time I check my inbox.
Title: Re: Forum no longer sending email notification on new PMs
Post by: John B on May 02, 2023, 04:07:09 PM
It's never worked after the migration or whatever. I've just dealt with it.
Title: Re: Forum no longer sending email notification on new PMs
Post by: Rispa on May 02, 2023, 06:13:49 PM
It's never worked after the migration or whatever. I've just dealt with it.

That's unfortunate. I hope it can be fixed
Title: Re: Forum no longer sending email notification on new PMs
Post by: fruitnoob on May 02, 2023, 07:57:12 PM
It's never worked after the migration or whatever. I've just dealt with it.

I did not see the forum in the spam list.
Also from what I’ve read about the forum software, it could be the box to select mail server(built in PHP or your own server) isn’t checked after the upgrade, or that the providers (GoDaddy?) Mail server couldn’t be reached.
I don’t really care much about mail here, but I understand some people especially vendors will find this feature helpful.
Title: Re: Forum no longer sending email notification on new PMs
Post by: drymifolia on May 02, 2023, 08:14:57 PM
It's most important for password recovery, which also isn't working. I'm on my second account now, and I stupidly once again have no idea what my password is, so if I get logged out somehow, I'll have to create a third account.