The contractor FedEx uses in our area refuses to come to our address, and routinely marks the manifest as "address attempted" though we will be waiting out front for them all day. If they do come, they never knock or use the doorbell when a signature is required, and we don't have a locked gate/ dog yard.
This is not unique, and we hear about it a lot.
It just means a 60 mile round trip drive any time we need something that they have in their possession.
I will use just about anyone else.