Author Topic: Forum no longer sending email notification on new PMs  (Read 7941 times)

Cookie Monster

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Re: Forum no longer sending email notification on new PMs
« Reply #25 on: December 16, 2017, 06:42:12 PM »
It should work now.

Good work, news.  Does  this includes subscribed threads?
Jeff  :-)

Cookie Monster

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Re: Forum no longer sending email notification on new PMs
« Reply #26 on: December 16, 2017, 06:47:02 PM »
:D sorry it took me so long. I got buried in a couple home renovation projects.
Jeff  :-)

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Re: Forum no longer sending email notification on new PMs
« Reply #27 on: December 16, 2017, 06:48:29 PM »
Can you use the forgot password function? It should work now.

http://tropicalfruitforum.com/index.php?action=reminder

Hi Jeff, now  that you have this fixed could you fix it so that i could sign in using my old user name?? i got locked out some how when i got a new computer this past summer my user name was pschill444@aol.com same as my e-mail.         thanks in advance       patrick
Jeff  :-)

murahilin

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Re: Forum no longer sending email notification on new PMs
« Reply #28 on: December 16, 2017, 08:48:29 PM »
Jeff, you're the best! Thanks!

Mark in Texas

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Re: Forum no longer sending email notification on new PMs
« Reply #29 on: December 17, 2017, 07:29:10 AM »
Thanks Jeff, got my first notification today.

I thought you had dropped out, Rob too.  We all need to set our priorities as we get older I guess.  After 10 years and with a heavy heart I closed our choose-n-cut Xmas tree biz for good.  Met a lot of nice people along the way and brought joy to a lot of little elves.

Merry Christmas!



ScottR

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Re: Forum no longer sending email notification on new PMs
« Reply #30 on: December 17, 2017, 12:07:31 PM »
I received a notification today of new PM it work again YEAH!!! Thanks Jeff for your work. 8)
Pretty cool "pineychristmas dude" Mark 8)

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Re: Forum no longer sending email notification on new PMs
« Reply #31 on: February 10, 2021, 05:02:22 PM »
Gonna necro this thread to avoid creating a new one (I didn’t see any more recent threads in my searches).

It’s been a long time since I’ve gotten an email for the various pm’s I receive. That’s troublesome, ‘cause on the occasions where my forum activity dies down (like now, I haven’t been posting much lately), I rely on emails to let me know I should log in to check my messages.

Does anyone else have this problem?

FV Fruit Freak

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Re: Forum no longer sending email notification on new PMs
« Reply #32 on: February 10, 2021, 05:48:41 PM »
Gonna necro this thread to avoid creating a new one (I didn’t see any more recent threads in my searches).

It’s been a long time since I’ve gotten an email for the various pm’s I receive. That’s troublesome, ‘cause on the occasions where my forum activity dies down (like now, I haven’t been posting much lately), I rely on emails to let me know I should log in to check my messages.

Does anyone else have this problem?

I’ve been having the same problem for a couple weeks, at least.
Nate

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Re: Forum no longer sending email notification on new PMs
« Reply #33 on: February 10, 2021, 06:12:01 PM »
Same here, looks like notifications aren't working for me either.

JoeP450

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Re: Forum no longer sending email notification on new PMs
« Reply #34 on: February 11, 2021, 09:20:45 PM »
Thanks for bringing this up, I’ve had this problem for a while now and thought it was just my email, but looks like it’s a wider spanning issue.

-Joe

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Re: Forum no longer sending email notification on new PMs
« Reply #35 on: February 12, 2021, 10:47:54 AM »
Yeah, this has complicated some things.  Might not hear back from some folks in days (likely due to them not getting a notification that they have a PM), and by the time they respond back days or week later, the item they wanted has already sold.

Likewise, when trying to buy something, the seller may not respond for awhile--same reason.

Raulglezruiz

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Re: Forum no longer sending email notification on new PMs
« Reply #36 on: February 12, 2021, 11:49:07 AM »
 ;yes thanks alot for helping out with the messages notification, another important issue is the group not showing up when googling it, that means no new members, even members when typing the group not shows 🤔
El verde es vida!

RollingInTheWeeds

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Re: Forum no longer sending email notification on new PMs
« Reply #37 on: February 13, 2021, 11:42:28 PM »
Me too.  Haven't been getting emails saying I have a PM waiting.  I'd guess it's been that way for a month now?

Many thanks for addressing this!  I really enjoy using the forum, and I'm learning a lot from it.

nexxogen

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Re: Forum no longer sending email notification on new PMs
« Reply #38 on: November 08, 2021, 09:45:37 AM »
Just gotta report that I again didn't get an email notification for a private message I received almost 24 hours ago. Not sure if there are issues again or not, but I thought I should report it just in case.

W.

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Re: Forum no longer sending email notification on new PMs
« Reply #39 on: November 13, 2021, 07:20:13 PM »
It looks like this problem has popped up again. I received a PM but no email notification. I checked my message settings, which are set to always receive an email notification. I also checked my email's spam folder in case it ended up there, but it did not. This is not the most important problem in the world, but it is a bit annoying because the Forum was finally running perfectly again.

nexxogen

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Re: Forum no longer sending email notification on new PMs
« Reply #40 on: November 15, 2021, 11:29:24 AM »
I can confirm that the problem is back. I received more than one PM here, without any email notifications.

Grapebush

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Re: Forum no longer sending email notification on new PMs
« Reply #41 on: November 17, 2021, 07:14:43 AM »
I had the same problem.
Due to lot's of work I haven't been looking at the forum for a while, and today, I noticed I had a bunch of PMs to answer, but received 0 email alerts for those.
Life is all about learning, but sometimes, the more you learn, the less you seem to know...

Hermitian

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Re: Forum no longer sending email notification on new PMs
« Reply #42 on: November 17, 2021, 04:39:04 PM »
The link "Show new replies to your posts" in the top left region of every page is helpful.

nexxogen

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Re: Forum no longer sending email notification on new PMs
« Reply #43 on: December 03, 2021, 02:30:48 AM »
The link "Show new replies to your posts" in the top left region of every page is helpful.

I'm not sure how that's related to the topic.

RollingInTheWeeds

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Re: Forum no longer sending email notification on new PMs
« Reply #44 on: December 03, 2021, 11:59:01 AM »
Got my first PM in a long time today, but got no email about it.  I saw in the Help that if we're running version 2.0 in "Change Settings" there's an option to "Notify by email every time you receive a personal message".  I found it and changed that option from "Always" to "Never" and then back again.  Hopefully that will trick the setting into working correctly.  We'll see.
« Last Edit: December 03, 2021, 12:06:31 PM by RollingInTheWeeds »

John B

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Re: Forum no longer sending email notification on new PMs
« Reply #45 on: December 04, 2021, 11:26:52 PM »
Got my first PM in a long time today, but got no email about it.  I saw in the Help that if we're running version 2.0 in "Change Settings" there's an option to "Notify by email every time you receive a personal message".  I found it and changed that option from "Always" to "Never" and then back again.  Hopefully that will trick the setting into working correctly.  We'll see.

Hmm, I stopped receiving all emails again. I'll try that trick and see if it works.

JakeFruit

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Re: Forum no longer sending email notification on new PMs
« Reply #46 on: December 05, 2021, 09:22:09 AM »
There's no "tricking" the forum software, it's going to perform the same way unless/until there's an upgrade or host change. What changes is how your ISP, mail client, etc., view email coming from this forum.

Looking at the DNS records, here's my guess on what happened recently. The forum was moved to a new IP last Saturday (Dec 4th):
https://viewdns.info/iphistory/?domain=tropicalfruitforum.com

That new IP is shared by 150 other websites:
https://viewdns.info/reverseip/?host=192.252.156.17&t=1

All those sites (most likely) share the same mail server and definitely are subject to the same content classification/filtering many ISPs and 3rd party sites do these days. Sites sharing the same mail server can be sending out spam and/or unwanted mass emails and the mail server IP goes on black/block lists, everybody suffers. If some site on the IP has mature content or other filtered content, all sites can also be dinged. ISPs (Comcast has particularly sucked in the past) can have internal blocklists that you don't even know your site is on. Getting off those lists is a constant battle.

The solution is to be on your own IP and using your own mailserver. That solves these problems and comes with additional benefits, but it's also a few magnitudes more expensive. Not cost-prohibitive in today's environment, but more members would need to contribute during the yearly fund drive.

RollingInTheWeeds

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Re: Forum no longer sending email notification on new PMs
« Reply #47 on: December 06, 2021, 12:37:17 PM »
Thanks for looking into this and for the explanation, JakeFruit!

John B

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Re: Forum no longer sending email notification on new PMs
« Reply #48 on: December 06, 2021, 06:41:25 PM »
Thank you for that info. I'll keep a lookout for when you open up the donation drive.

JakeFruit

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Re: Forum no longer sending email notification on new PMs
« Reply #49 on: December 07, 2021, 01:55:00 PM »
 ;D
Well, I'm just a user here who likes tech and fruit trees.