The Tropical Fruit Forum

Citrus => Citrus General Discussion => Topic started by: Millet on October 08, 2021, 03:45:39 PM

Title: PROBLEMS
Post by: Millet on October 08, 2021, 03:45:39 PM

After the Tropical Fruit Forum was down for several days I noticed that I had to reregister in order to place new postings.  If you can't post you will need to reregister.

Title: Re: PROBLEMS
Post by: brian on October 08, 2021, 04:07:57 PM

It seems to be working okay for me.  I know a few hours of content was lost, maybe a days worth.  But I haven't yet seen the issue you describe.  It might only be affecting some users

Title: Re: PROBLEMS
Post by: JakeFruit on October 08, 2021, 04:08:40 PM

Before you do that, I would try to use the password recovery tool: https://tropicalfruitforum.com/index.php?action=reminder

Title: Re: PROBLEMS
Post by: W. on October 08, 2021, 06:27:24 PM

I had to sign-in again, but I did not have to register again. So, it was only a matter of remembering my password.

Title: Re: PROBLEMS
Post by: pagnr on October 13, 2021, 01:56:49 AM

Images seemed blocked for me in Australia. Might be a hosting / domain issue ?? or certificate issue ??
I can see the images from Mikkel here
https://tropicalfruitforum.com/index.php?topic=45382.0
but not from others.
Anyone else having problems ?

Title: Re: PROBLEMS
Post by: SylvainFR on October 13, 2021, 07:56:06 AM

Millet, how did you re-registered keeping the same pseudo?
I had to change mine  because my pseudo is said "already used"! 

When I tried to log with the first count  and asked to change the password it answered "we send you a mail" but never received it.

Title: Re: PROBLEMS
Post by: JakeFruit on October 13, 2021, 10:29:59 AM

I doubt that's possible, Millet likely got some higher-level help recovering his account. Forum software usually doesn't allow duplicate names or email addresses, you have to start over if you cannot recover the existing account. Make sure you are using the email you signed up with (try to recover with other email address you own, if you aren't certain) and are checking Spam/Bulk folders for the recovery email.

Title: Re: PROBLEMS
Post by: Millet on October 13, 2021, 10:39:06 AM

I received no help from anyone.  I just reregistered using my old password  It went right through.

Title: Re: PROBLEMS
Post by: Luisport on October 13, 2021, 11:01:57 AM

I didn't have any problem... strange.   :)

Title: Re: PROBLEMS
Post by: JakeFruit on October 13, 2021, 11:15:13 AM

Quote from: Millet on October 13, 2021, 10:39:06 AM

I received no help from anyone.  I just reregistered using my old password  It went right through.

If you used your old password, you just recovered your existing profile. Your issue was likely due to the http/https problem that was fixed when Patrick forwarded all http requests to https.
Their issue has them trying to create a *new* profile because they lost their old password. The forum software won't allow duplicate profile names/handles, so they won't be able to do that (and they'd lose all their profile points/karma). There's no "reregistering" to regain your old profile, unfortunately. A new profile will be exactly that.

Title: Re: PROBLEMS
Post by: Sylvain on October 15, 2021, 08:04:28 AM

OK. This time I succeeded!
I received the mail and it even accepted the old password.
Usually when one ask to change his password the old password is refused...
Now I shall try to suppress the new account.

Few minutes later: I didn't find a way to suppress an account  :-( .