I’ve been growing several cultivars of Mamey sapote in the rain forest of east Hawaii. We get 150+ inches of rain per year. The key is drainage, Mamey does not like wet feet. However, it won’t just die suddenly with root rot. It just sort of wastes away, branch by branch, and it will eventually die off completely. It will keep resprouting for quite awhile, lower and lower on the main stem until ultimately it dies, unless the drainage issue is addressed. I don’t have winter die off issue where I live, so I’m not entirely sure how that would fit into the equation. But if there’s even a chance that there is compacted soil/drainage issue, it’s good to consider digging it out, amending the soil, and planting on a hill or at least above ground level to see if that helps.