But complaining about a ~2 week delay is nothing and needs some perspective over what's going on in the background.
2 weeks and no communication. Personally, at this point I'd assume they're out of stock and are fighting silverfish seeing what they can throw together from the Y2K bin that hasn't yet turned into a puff of dust.
Like I said, communication is sometimes the weak point they may sometimes have that should be addressed, but complaining about not shipping within 2 weeks is silly. OneGreenWorld and Wanderlust don't even ship within two weeks a lot of the time. These people are hobbyists that sell a little for some extra cash, very few make this, or can make this, their full-time dedication. When you traffick in rare and exotic things you have fewer buyers, and then must balance a full-time job on top of this along with family and every other obligation. You may say, "well, don't get in business if you can't dedicate everything to it," but then we wouldn't have the access to these rare seeds and plants to begin with. There are very few sellers of these rare seeds to begin with. Hell, this forum is somewhat small and very old school (I love it) and yet is the largest forum dedicated to this hobby by a wide margin, there's just not enough interest in these things universally to be able to be on top of things all the time.
If you don't get an answer over email then shoot them a message on this forum. I think almost all are on here. Email these days is a somewhat unreliable medium due to spam, spam filters, etc unfortunately. That has always remedied communication lapses from the seed sellers I've had.
And this is by no means common to just seed sellers. Large corporations can be even worse.
Tradewinds is a little different, I have absolutely no idea who runs that website but I think that actually is their full-time business and their stock is incredible, but they have higher prices, don't specialize in the more obscure plants that Bellamy, Brian, Anderson, etc do, so I think they are able to be more consistent and quick and also make money on common seeds like garden vegatables, flowers, and the like.
I agree communication needs to be better! I've been frustrated and angry and afraid I've gotten ripped off in the past too. But all these people are reputable and you have to keep in mind that these are essentially part-time businesses by people with busy lives. When shit happened they bent over backwards to make things right. The main names on this forum won't let you down, and complaining about an order not being shipped in 2 weeks is silly.